As a John Maxwell Certified Coach, Teacher, Trainer and Speaker, I can offer you workshops, seminars, keynote speaking, and coaching, aiding your personal and professional growth through study and practical application of John’s proven leadership methods. Working together, I will move you and/or your team or organization in the desired direction to reach your goals.
A little bit about my abilities:
- I am a customer-oriented professional with a distinguished career profile and over twenty-years' success in customer service management within demanding corporate settings. I am adept at building teams across multiple levels to forge effective synergies and drive customer service function in line with business objectives.
- I am highly instrumental in cultivating key client relationships and enhancing customer retention / satisfaction. I have proven record of improving performance metrics, leveraging technology, and establishing best work practices while optimize resources, processes, and quality to meet corporate objectives and delivers superior customer service.
- I have talent for developing high-performance teams, making effective decisions, and quickly revising tactics to achieve goals within aggressive time frames. I am proficient in directing all aspects of staff management—including recruitment, training, and coaching—to encourage progressive professional development.
- I am skilled in cultivating professional relationships with employees, customers, and executives while maximizing business opportunities.
Contact Me. I am looking forward to assisting you on your journey to becoming a successful leader.