My goal is to help others to reach their potential, and I believe this is possible through carefully planned development programmes, and I am dedicated to serving others in the best possible way.
I have over 15 years of experience in the hospitality industry in all areas of Human Resources Management, Talent Development and Quality Assurance. With an extensive experience in developing programmes to build organisational capability and optimises businesses performances, creates and leads high-performance HR and Training Team, Develops and implements strategic HR Initiatives covering employee branding, service culture, global brand Training and Quality Assurance standards, risk and compliance. I love driving focused results against calibrated metrics and targets.
Particular expertise in Strategic Implementation, Operational and Service Excellence, Selection and Recruitment, Talent Management, Change Management, Organisational Development, Coaching and Mentoring, Learning and Development, Quality Assurance and Employee Branding.
As a Member of John Maxwell Team, I am committed to serving my community to the best of my abilities. Let's share and learn together!